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- Shipping Information
- When will I receive my order?
- How are shipping rates calculated?
- What is a default shipping address?
- Will I need to sign for my package?
- How do I change my shipping address?
- What about insurance?
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- Can I expedite a shipment?
- Can I have multiple shipping addresses?
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Privacy and Security
Order Status: How do I correct an error on my order?
If you've made an error on your order such as an address typo, put the wrong items in your shopping cart, etc, just give us a call toll free at (800) 943-9463 and we will correct the error for you. Make sure to call us right away since we begin processing orders as soon as they come in.
If your order has already shipped we may not be able to make the correction. We have a team of super-friendly people in our Customer Care Department who will always do their absolute best to fix things up for you.
800-943-9463
Mon - Fri 7 AM to 6 PM PST
Saturday 10 AM to 4 PM PST
Live HelpMore Ways to Contact UsOnline Help and FAQs Order StatusShipping InfoAbout UsMon - Fri 7 AM to 6 PM PST
Saturday 10 AM to 4 PM PST
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