- Wine Scouts:
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Who We Are
ey there. For over twenty years now, we've made it our business to track down the hottest wines the world has to offer. Let’s face it, these are challenging times, and the price-to-value ratio has never been more important as we seek to hold on to a luxury experience that doesn’t break the bank.
As merchants, negociants and vintners, we are afforded special access to a treasure trove of great wine.We taste between five and six thousand wines every year and have longstanding relationships with some of the world’s best wineries and winemakers.Consider us your ultimate Wine Country insiders. We live here in Napa, work with the local winemakers and grape growers and eat and drink with them in our Wine Bar & Smokin’ BBQ digs downtown. We often get the early scoop on what’s really happening in the wineries, vineyards and cellars (lucky you). This means we have access to the truly 'great stuff' long before most other sources even know about it. Fact is, we stay ahead of the curve and find the wines you want before you know you want them.
We realize that we only exist as a company because of you. We know that you're looking for superior quality and superior service, and we're going to deliver both. Whether you place an order online or give us a call, you'll be assigned to a Wine Scout who will make sure your wine gets the white glove treatment it deserves. From temperature-controlled storage to shipment tracking, our goal is to make your experience seamless.
Our Wine Scouts, AKA Your Personal Sommelier and Wine Country Advisor. One thing's for sure, the world of wine can be confusing, complex and let's face it, downright pretentious. Our Wines Scouts are here to make it simple and enjoyable.They create a personalized wine shopping experience by getting to know you and the wines you like so that they can make recommendations that you'll enjoy. What's more, they handle all the details of getting the wine from our cellar in Napa Valley to your doorstep in perfect condition. With a Wine Scout in your little black book, you'll always have the best wines in your glass and you can rest assured that the answers to all your wine needs are only a phone call away.
We realize some folks prefer to shop on their own on our website – we’re constantly trying to improve your shopping experience, and welcome ANY AND ALL comments and critiques. If you 'get stuck in the mud,' please use our Live Chat feature during regular West Coast business hours to work with a Wine Scout on your order. For those of you who still like to talk to a live person, our Wine Scouts are standing by.
So, open a great bottle of wine tonight, give our virtual catalog a read, tell a friend and reach out for one of our Wine Scouts or fill up your cart with one of life’s most affordable luxuries. You’ll be glad you did. And rest assured, “ if it’s not great, we don’t sell it.”
Mark Steven Pope
“Because basically, people just want great stuff.”®
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