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- Wine Scouts, Your Personal Sommelier
- Delivery Information
- When will I receive my order?
- How are delivery rates calculated?
- What is a default delivery address?
- Will I need to sign for my package?
- How do I change my delivery address?
- What about insurance?
- Do you deliver internationally?
- Can I expedite a delivery?
- Can I have multiple delivery addresses?
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Privacy and Security
- » Is the ordering process secure?
- » What about delivery?
- » What guarantees do you have?
- » What payment methods do you accept?
- » Can I track my order online?
- » What about taxes?
- » How can I remove an item?
- » How do I add items to my cart?
- » How do I check out?
- » What is a mixed case?
- » Holiday Ordering 2016
Is the ordering process secure?
Bounty Hunter Rare Wine & Provisions automatically encrypts your confidential information in transit from your computer to our data processing server using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What about delivery?
2nd Day Air is our recommended level of delivery service to ensure safe transportation of your package(s).* Ground service may take up to 5 business days from the time of being picked up from our warehouse.* *We do not process orders or deliver packages on weekends.
What guarantees do you have?
Bounty Hunter Rare Wine & Provisions wants you to be happy with every item that you purchase from us. "If you don't like it, we want it back". We are glad to refund the purchase price of your item in full, provided that the item meets our Return criteria.
What payment methods do you accept?
Bounty Hunter Rare Wine & Provisions currently accepts the following methods of payment: Visa, MasterCard and American Express. Please note that we can only accept credit cards issued in North America. For buyers in other countries, call us at (800) 943-9463 or (707) 255-0622.
Can I track my order online?
Click on the Track Order link provided in the Services menu. If you know your order number and the type of transaction (orders or return orders), enter it and click on the Submit button. To view multiple orders select the display type from the drop-down list and specify the desired period.
All the orders you have placed with us are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.
What about taxes?
For US Customers there may be sales tax assessed based on the package destination of particular states.
How can I remove an item?
Go to your Cart Contents and click the remove item checkbox for the item you wish to remove. After you have checked all the items you wish to remove, click on the 'Update Cart' button found at the bottom of the shopping cart.
How do I add items to my cart?
Search for the item you want to purchase. Once you are in the item's page you can adjust the quantity to order of that item. You will see an 'Add To Cart' button. Click on the 'Add To Cart' button to add the item to your shopping cart.
How do I check out?
To checkout your items you need to be in the Cart Contents screen. After you review that all the items you want to purchase are in your shopping cart, you will have to click in the 'Checkout' button to checkour your items. Please note that you can also checkout your items by clicking in the checkout link at the top right of every page.
What is a mixed case?
A mixed case is twelve 750ml (standard) bottles of any kind of wine. The discount will apply to all non-net wines. Net wines will not be discounted but will count towards the mixed case total.
Holiday Ordering 2016
Holiday 2016 Order Deadlines
For Christmas Delivery:
Ground: Thursday, 12/16/2016
Three Day: Monday, 12/19/2016
Two Day: Monday, 12/20/2016
Overnight: Wednesday, 12/21/2016For New Year's Delivery:
Ground: Thursday, 12/21/2016
Three Day/Overnight: Monday, 12/22/2016
States located in close proximity to our warehouse in California are more flexible in terms of delivery cut off dates. When in doubt, call or chat live with a Wine Scout. 1.800.943.9463 M-F 7-6 or Saturday 10-4 Pacific Time
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